Privacy Policy

Effective Date: November 1, 2026

Sol Y Luna Coastal respects the privacy of our visitors and customers. This Privacy Policy describes how personal information may be collected, used, disclosed, retained, and protected through our website and creative services.

1. Information We Collect

Depending on how you interact with our website and services, information may include:

• Your name, email address, and contact details.
• Information submitted through contact forms, messages, or project inquiries.
• Photographs of boats, homes, pets, locations, and other materials supplied for personalized artwork.
• Personalization instructions, design preferences, and correspondence.
• Order, billing, shipping, and transaction details when purchases are arranged.
• Website usage, browser, device, and technical information collected through hosting or analytics services.
• Information you choose to submit through journal comments or other public features.

2. How We Use Information

We use information as reasonably necessary to:

• Respond to inquiries and communicate with customers.
• Evaluate and prepare personalized design proposals.
• Create, revise, and produce commissioned artwork and products.
• Process purchases, coordinate fulfillment, and resolve order issues.
• Maintain website functionality, security, and performance.
• Comply with applicable legal, tax, and recordkeeping obligations.

We will obtain any consent required by law before sending promotional marketing communications.

3. Photographs & Personal Artwork

We recognize that the photographs and stories customers submit may have personal significance.

Customer-supplied images are used to evaluate and complete requested services and may be shared with necessary design, technology, or printing providers for that purpose.

We will seek permission before publicly featuring identifiable customer-submitted materials or individualized commissions for promotional purposes, unless a separate authorization already permits that use.

Customer photographs should not contain sensitive information unrelated to the requested commission.

4. Third-Party Service Providers

Our website is hosted using WordPress.com. Depending on the services we use, limited personal information may be processed by website hosting providers, contact form services, payment processors, printing and fulfillment partners, shipping providers, and other operational vendors.

Such providers may process information according to their applicable terms and privacy practices.

We seek to share only information reasonably necessary to perform the requested service or meet legitimate operational and legal requirements.

5. Cookies & Website Analytics

WordPress.com and enabled website features may use cookies or similar technologies for site functionality, security, preferences, measurement, and related purposes.

Some browser settings allow visitors to manage or block cookies. Disabling certain technologies may affect website functionality.

We will provide any additional disclosures or consent choices required for the tracking tools actually enabled on the website.

6. Public Comments

Visitors who comment on Harbor Notes may choose to make their names and comments visible publicly.

Please avoid including personal contact information or sensitive details in public comments.

We may moderate or remove comments that are abusive, unlawful, promotional spam, or otherwise inappropriate for our community.

7. Data Retention

We retain personal information only for as long as reasonably needed for the purposes described in this policy, including customer service, commissioned work, fulfillment, dispute resolution, security, and applicable legal obligations.

Retention periods may vary by information type and the requirements applicable to the services involved.

8. Information Security

We take reasonable steps to safeguard personal information and limit unnecessary access.

However, no system or internet transmission can be guaranteed completely secure.

9. Your Privacy Requests

You may contact us to request information about personal data we hold, ask for a correction, or request deletion where appropriate.

We will consider and respond to requests in accordance with applicable law and may need to retain certain information for legal or legitimate business purposes.

Additional privacy rights may apply depending on your place of residence and the privacy laws applicable to our operations.

10. Children’s Privacy

Our website and personalized products are marketed to adults making purchasing decisions. We do not knowingly solicit personal information directly from children under 13.

If you believe a child has submitted personal information to us without appropriate authorization, please contact us.

11. External Links

Our website may link to other websites or services. We are not responsible for the privacy practices or content of independent third parties.

12. Updates & Contact

We may update this Privacy Policy as our services, website tools, or legal obligations change. A revised effective date will accompany material updates.

For privacy questions or requests, please use our Contact page.

Contact Sol Y Luna Coastal